Facilities Management
Work orders, service requests, emergency jobs, AMC contracts, petty cash, and incident management with skill-based allocation.
Intelligent Facilities Operations
The Facilities module streamlines maintenance, service delivery, and asset management with smart allocation, preventive scheduling, and real-time tracking.
Core Objects
Work Orders — Track maintenance and repair tasks:
- Priority levels (Low, Medium, High, Critical)
- Skill-based technician assignment
- Estimated vs. actual time tracking
- Parts and materials consumption
- Before/after photo documentation
- Cost tracking with budget validation
Service Requests — Tenant-facing request management:
- Self-service portal for tenant submissions
- Automatic categorization and routing
- SLA tracking with escalation rules
- Satisfaction surveys upon completion
- Recurring request pattern detection
Emergency Jobs — Urgent issue handling:
- Priority bypass for immediate attention
- Automatic notification to on-call teams
- Real-time status tracking
- Post-incident reporting and analysis
AMC (Annual Maintenance Contracts) — Vendor contract management:
- Contract terms and coverage details
- Scheduled maintenance tracking
- Vendor performance scoring
- Renewal reminders and workflow
- Cost per maintenance event tracking
Petty Cash — Small expense management:
- Cash advance and settlement workflow
- Receipt capture with document AI
- Budget validation before disbursement
- Monthly reconciliation and reporting
Incidents — Safety and security event tracking:
- Incident classification and severity
- Investigation workflow with evidence attachment
- Corrective action tracking
- Regulatory reporting for safety incidents
Skill-Based Allocation
Automatically assign technicians based on:
- Required skills (electrical, plumbing, HVAC, carpentry)
- Current workload and availability
- Location proximity
- Past performance ratings
- Certification and license validity
Preventive Maintenance
- Calendar-based scheduling (daily, weekly, monthly, quarterly)
- Meter-based triggers (run hours, mileage, cycles)
- Condition-based maintenance using IoT sensor data
- Checklist templates for standardized inspections
- Compliance tracking for regulatory maintenance requirements
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See how Tuli ERP can streamline your operations with AI-powered workflows, real-time dashboards, and seamless integration across all your business modules.